Shipping Policy

Last Updated: August 30, 2026

At Zenvor Wear, we are committed to delivering your orders safely and conveniently across Pakistan.

1. Delivery Coverage

We currently offer delivery across Pakistan, including major cities and many remote areas.

Orders are shipped from Multan, Pakistan through trusted courier and delivery partners.

2. Order Processing

Orders are normally processed within 1–2 business days after confirmation.

For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Estimated delivery time is generally:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated to you before your order is dispatched.

Any promotional free-shipping offers will be subject to the terms and conditions of the specific promotion.

5. Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders across Pakistan.

Customers are responsible for providing an accurate and complete delivery address and an active phone number for order confirmation and delivery.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or another available communication method.

You can use the provided tracking information to follow your shipment.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Incorrect or incomplete delivery information

  • High order volumes

  • Unforeseen circumstances

Zenvor Wear is not responsible for delays caused by circumstances beyond our reasonable control.

8. Incorrect Delivery Information

Customers are responsible for providing accurate delivery details when placing an order.

If you provide an incorrect or incomplete address or phone number, please contact us as soon as possible at info@zenvorwear.shop.

Once an order has been dispatched, changes to the delivery information may not be possible.

9. Failed Delivery

If a courier is unable to deliver an order because the customer is unavailable, refuses the parcel, provides incorrect information, or does not respond to the courier, the order may be returned to us.

Additional shipping charges may apply if a customer requests re-delivery.

10. Damaged or Missing Packages

If your package appears damaged when delivered, please contact us as soon as possible at info@zenvorwear.shop and provide your order details and, where possible, photographs of the package.

We will review the matter and assist you according to our policies.

11. Contact Us

For questions regarding shipping, delivery, or your order, please contact us:

Email: info@zenvorwear.shop
Location: Multan, Pakistan

We’re always happy to help.